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Frequently Asked Questions (FAQs) – Your Questions Answered!
[/vc_column_text][vc_column_text]Welcome to Priority Courier Services’ FAQs page, where we aim to provide you with all the answers you need to make informed decisions about our courier solutions. If you have a question that is not listed below, feel free to contact our friendly customer support team for further assistance.[/vc_column_text][vc_empty_space height=”20px”][mkd_elements_holder items_float_left=”yes”][mkd_elements_holder_item item_width=”1-1″ item_padding=”0px 10% 0px 0%” horizontal_aligment=”left” vertical_alignment=”middle” item_padding_1280_1440=”0px 10% 0px 0%” item_padding_1024_1280=”0px 10% 0px 0%” item_padding_768_1024=”0px 0% 0px 0%” item_padding_600_768=”0px 0% 0px 0%” item_padding_480_600=”0px 0% 0px 0%” item_padding_480=”0px 0% 0px 0%”][mkd_accordion style=”accordion”][mkd_accordion_tab icon_pack=”” title=”Is same-day delivery really guaranteed by Priority Courier Services?”][vc_column_text]In most cases, yes! For destinations within the UK, we typically guarantee same-day delivery. However, there may be exceptions, such as certain parts of Northern Ireland, the Isle of Man, or remote areas of Scotland, which could be ferry or weather dependent.[/vc_column_text][/mkd_accordion_tab][mkd_accordion_tab icon_pack=”” title=”How do you handle unforeseen setbacks or issues with the delivery?”][vc_column_text]If any setbacks arise, like traffic congestion or bad weather, rest assured, we’ll notify you immediately and make every effort to deliver your consignment as soon as possible.[/vc_column_text][/mkd_accordion_tab][mkd_accordion_tab icon_pack=”” title=”How can I receive confirmation when my package is successfully delivered?”][vc_column_text]It’s simple – you choose! Whether you prefer a text or email notification, we’ll promptly inform you when our driver successfully delivers your package. If you require proof of receipt, we’ll arrange for it to be sent back to our offices and forwarded to you.[/vc_column_text][/mkd_accordion_tab][mkd_accordion_tab icon_pack=”” title=”Are you committed to ensuring that my package is the only one in the delivery vehicle?”][vc_column_text]Absolutely! Unlike some couriers, we prioritize your package’s safety. We won’t carry anything else alongside your consignment, especially if it’s fragile.[/vc_column_text][/mkd_accordion_tab][mkd_accordion_tab icon_pack=”” title=”How do you determine the appropriate vehicle for my specific delivery requirements?”][vc_column_text]Our nationwide fleet offers a variety of vehicles. Whether you need a bike courier for urgent city deliveries or an artic truck for long-haul journeys, we’ve got the right vehicle for your specific requirements.[/vc_column_text][/mkd_accordion_tab][mkd_accordion_tab icon_pack=”” title=”Are there any restrictions on the type of items you can deliver?”][vc_column_text]We consider delivering nearly anything, no matter how unusual. However, there are a few prohibited items, such as radioactive waste, live animals, blood, and organs. High-value items may require additional insurance with an extra charge.[/vc_column_text][/mkd_accordion_tab][mkd_accordion_tab icon_pack=”” title=”Are there any packaging requirements I should be aware of for same-day delivery?”][vc_column_text]We highly recommend well-packaged goods to ensure protection during transit. Shield any sharp corners or edges to reduce the risk of damage during delivery.[/vc_column_text][/mkd_accordion_tab][mkd_accordion_tab icon_pack=”” title=”Is it possible to set up a trade account with Priority Courier Services for regular use?”][vc_column_text]Absolutely! If you use couriers regularly, we’d be delighted to accommodate you with a trade account. Your initial deliveries may require pre-payment while we set up your account, usually taking 2 to 3 days.[/vc_column_text][/mkd_accordion_tab][mkd_accordion_tab icon_pack=”” title=”Can I expect any additional or hidden fees in my final bill?”][vc_column_text]Not with us! We believe in transparent pricing. What we quote you is precisely what you’ll pay, with no hidden extras or unpleasant surprises.[/vc_column_text][/mkd_accordion_tab][/mkd_accordion][vc_empty_space height=”50px”][/mkd_elements_holder_item][/mkd_elements_holder][/vc_column][vc_column offset=”vc_col-lg-4″][mkd_elements_holder items_float_left=”yes”][mkd_elements_holder_item item_width=”1-1″ background_color=”#ff2d00″ item_padding=”40px 10% 35px” horizontal_aligment=”center” vertical_alignment=”middle”][mkd_custom_font custom_font_tag=”h6″ font_family=”Lato” font_weight=”400″ letter_spacing=”2px” content_custom_font=”” color=”#ffffff”][vc_column_text css=”.vc_custom_1691007199174{margin-top: -10px !important;}”]
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